FAQ

WHAT PAYMENTS METHOD CAN I USE?

We accept payments from all the credit card types Visa, Mastercard, Amex, Apple pay and Google pay. We also offer payment through Paypal.

For International Customers: We do not accept wire transfers or bank drafts for international orders.

 

HOW SAFE IS IT TO ORDER ONLINE?

We provide you with secure servers such as eTrust, McAfee and SSL certificate to make certain that you have a safe shopping experience; rest assured because your information will always remain confidential. Please see our Privacy Policy for more information.

 

CAN I HAVE MULTIPLE DELIVERY ADDRESSES?

Yes. At checkout simply enter the required shipping address in the "ship to" portion of the form.

 

DO YOU OFFER ANY SHIPPING DEALS?

Yes, we offer FREE shipping to USA regardless or quantity and weight.

 

HOW LONG WILL IT TAKE TO GET MY ORDER?

Your coffee will be freshly roasted the day before dispatch and depending on your chosen shipping address, it can take from 1 to 7 business days to get your order. We normally use FedEx or United States Postal Service (USPS) for your delivery.

 

HOW CAN I TRACK MY ORDER?

We provide tracking details as well as delivery confirmation on all orders, and after your order ships, you will receive an e-mail with your tracking number. If you do not receive this e-mail, please contact us at info@finestofcoffee.com

 

DO YOU SHIP TO OTHER COUNTRIES

Yes! International orders are shipped via FedEx or the United States Postal Service (USPS). The following options are available:

  • International Air via FedEx Expedited shipping *Duties will apply*
  • P63 international air parcel post *Duties may apply*

*Tariffs and duty fees may apply depending on which country your order is being shipped to. These fees are unrelated to shipping costs and will originate from your country's Customs Bureau, but they will be collected by UPS prior to delivery. If needed, UPS will attempt to contact the person listed on the order's destination and notify him or her of any additional charges. For more information, please contact your country's Customs Bureau.

Finestofcoffee.com reserves the right to refuse shipment to any destination. All orders from a country not listed as an approved shipping destination under "ship to country" on our checkout page must be reviewed by Finestofcoffee.com management prior to shipping.

If needed, we will be happy to give you a specific shipping rate quote. Please email us at info@finestofcoffee.com.

 

IS YOUR COFFEE OF GOURMET QUALITY?

We offer 100% high-grown Arabica varietals from locations all over the world. Each gourmet coffee is inspected and certified according to specific standards of each region to be qualified as "gourmet coffee."

 

WHAT IS YOUR REFUND POLICY?

If the order did not arrive please contact us and we will look for a solution as soon as possible. See our Return & Exchange Policy for detailed information.

 

HOW DO I UNSUBSCRIBE FROM YOUR NEWSLETTER

It's really easy. At the bottom of every newsletter, there's an unsubscribe link that will take you off the mailing list.

 

STILL HAVE QUESTIONS?

Sure, no problem! You can contact us by sending an email to info@finestofcoffee.com. We respond to most emails within 24h, but if you don't get a response from us, please check your spam bin!